Important changes to text message notification system for Milton Public Schools bus service issues for Verizon customers

remind app changes #ReverseTheFee
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Milton Public Schools announces text message notification system for bus service interruptions and delays

Starting on Monday, January 28, text notifications will be ending for Verizon Wireless customers who use the free Remind service alerting them of delays or other issues with Milton Public Schools bus issues.

If you have Verizon Wireless as your phone carrier: You’ll no longer receive Remind text notifications. To get messages, you’ll need to turn on smartphone or email notifications instead.

Why the Verizon fee affects free text messaging on Remind

To offer text messaging service free of charge, Remind has always paid for each text that users receive or send. Now, Verizon is charging Remind an additional fee intended for companies that send spam over its network. Your Remind messages aren’t spam, but that hasn’t helped Remind resolve the issue with Verizon.

How to keep using Remind

If you have Verizon Wireless as your phone carrier and currently receive Remind messages by text, download the app or turn on email notifications for your account. Both of these options are free of charge.

On your phone: Turn on smartphone notifications (RECOMMENDED)

Download the free Remind app on the iOS App Store, on Google Play, or at rmd.me/a.

The Milton Public Schools code for the Remind app is @mpsbusinfo

If you don’t already have a Remind account, create one using the phone number where you receive Remind texts. Make sure to enable push notifications from Remind on your phone.

On your computer: Turn on email notifications

Go to Remind.com on any computer. As above, if you don’t already have a Remind account, create one using the phone number where you receive Remind texts. Turn on email notifications for your account so you don’t miss any messages.

The system cannot receive texts back nor are the emails monitored from the Remind App. The best way to communicate with the Transportation Department is through email at [email protected].

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