This company was not only professional and kind, but went above and beyond the call of duty. They were at the site quickly, where I needed a key made for a box truck. Apparently, this key is an anomaly and no information was located within the databases locksmiths access. They spent over 18 hours, spanned for a couple days, making multiple phone calls, doing extensive research and cutting many keys before finally having success! The owner John, personally took on this project and kept me posted for the entirety of the process. I know for a fact that many companies would have given up, apologized and wished me luck. Pop-a-lock Boston, Dorchester did not do this and is proof that authentic customer service still exist in 2017. Thank you Pop-a-lock!
1 Review on “Pop-A-Lock”
This company was not only professional and kind, but went above and beyond the call of duty. They were at the site quickly, where I needed a key made for a box truck. Apparently, this key is an anomaly and no information was located within the databases locksmiths access. They spent over 18 hours, spanned for a couple days, making multiple phone calls, doing extensive research and cutting many keys before finally having success! The owner John, personally took on this project and kept me posted for the entirety of the process. I know for a fact that many companies would have given up, apologized and wished me luck. Pop-a-lock Boston, Dorchester did not do this and is proof that authentic customer service still exist in 2017. Thank you Pop-a-lock!